Get Adobe Flash player

FirstRand wins International SOS Foundation global award

FirstRand wins International SOS Foundation global award

FirstRand wins International SOS Foundation global award for its leadership, foresight and innovation in protecting its mobile workforce

FirstRand Limited has been named the winner of a Duty of Care Award in the Return on Investment in Travel Risk Mitigation category.

The winners of the 2017 Duty of Care Awards were announced at a gala event in Berlin on Thursday, 29 June. Hosted by the International SOS Foundation, the awards took place following the Duty of Care Summit, honouring organisations and individuals making a significant contribution to protecting their workforce while travelling, working remotely or on international assignments.

FirstRand’s Chief Risk Officer, Jaco Grobler, says, “FirstRand is committed to safeguarding all staff working and travelling abroad on our behalf against medical, security and other travel-related risks. In line with this commitment and given the group’s expansion into Africa and other territories, an independent assessment was undertaken in 2014 to identify how best to approach international security.”

Grobler further explained “In response to the findings of this assessment we instituted the International Travel Security function.”

The team embarked on a formal project to improve and standardise the Group’s duty of care obligations to staff and in-country expatriates. The company’s programme creates a positive risk management culture by encouraging requests for travel advice, resulting in improved safety awareness and practice, and improving operational efficiencies.

Speaking soon after receiving the award at the gala event in Berlin, FirstRand’s Head of International Security, Gert Kriel said, “We are extremely proud to be recognised by the International SOS Foundation. Implementing innovative International SOS solutions such as Travel Tracker, an online traveller tracking and risk mitigation solution that tracks travellers, expats and assets using itineraries, mobile check-ins and GPS tracking has allowed us to build a robust risk mitigation programme which is key to our travel risk strategy.”

Judges reviewed entries representing 17 industries and organisations in 32 countries in the following categories: innovation, thought leadership, resilient care, communication, partnership, remote healthcare, return on investment in travel risk mitigation, ambassador of duty of care (individual) and the German Mittelstand: duty of care programme.

Philippe Couturier, International SOS Regional General Manager – Africa, says, “We are honoured to be a trusted provider of travel risk mitigation solutions to FirstRand. Their ongoing commitment to the wellbeing of their workforce and their understanding of duty of care has placed them as a leader in their industry. I would like to take this opportunity to congratulate the other winners, runners-up and all the participants for their leadership, foresight, creativity and implementation of their health, safety, security and wellbeing programmes.”

These organisations are:

Communications Award


Winner: Marks and Spencer plc

Runner-up: PTT Exploration and Production, Public Company Limited

Honourable mention: Kongsberg Gruppen ASA

Special mention: Ausenco

Innovation Award

Winner: ABB

Runner-up: Citibank

Honourable mention: Shell

Special mention: Reliance Industries Limited

Partnership Award

Winner: WINDEA Offshore GmbH & Co. KG

Runner-up: English Schools Foundation (ESF)

Honourable mention: Allstate Corporation

Remote Healthcare Award

Winner: Nestlé Australia Ltd

Runner-up: Broadspectrum (Australia) Pty Limited

Honourable mention: Kinross Gold Corporation

Special mention: Forbes Bumi Armada Offshore Limited

Resilient Care Award

Winner: Toyota Boshoku

Runner-up: Mondi Group

Honourable mention: Jacobs

Special mention: Petronas Carigali Nile Limited

Return on Investment in Travel Risk Mitigation

Winner: FirstRand Group

Runner-up: CLAAS

Honourable mention: Experian plc

Thought Leadership Award

Winner: Johnson & Johnson

Runner-up: Gentera

Honourable mention: Samsung Engineering Co. Ltd.

Ambassador of Duty of Care Award

Winner: Zebra Technologies – Gian-Rico Luzzi

Runner-up: CMI Group, Gaetan Lefevre

Honourable mentions: pladis Global, Stuart Eustace, Genpact Limited – Vineet Sehgal

Special mention: Huawei Technologies Co. Ltd., Limin Bai

German Mittelstand, Duty of Care Programme Award

Winner: KHS GmBH

Runner-up: Welthungerhilfe e.V. Germany Ngo

Honourable mention: Alfred Kärcher GmBH & Ko. KG., Germany Manufacturing

The Duty of Care and Travel Risk Management Global Benchmarking Study, conducted by the International SOS Foundation, revealed that organisations who take measures to mitigate health and travel security risks are not only meeting their moral and legal obligations, but are also making a wise commercial investment. The International SOS Foundation continues to be committed to helping organisations to come together and learn from the best, this year expanding to run a summit alongside the awards.

As more people travel and work internationally, more widespread support is needed. Global mobility levels are predicted to double by 2020 – 90% of mobile employees are now non-executive, up from 50% and only 30% of organisations have a system in place for tracking business travellers. The employer is being held increasingly accountable for a whole plethora of situations that can happen to their mobile workforce.

International SOS makes it easier for organisations to work and grow on an international scale.

We help you to take control of your total health and travel security agenda. From pre-travel to return-to-work. We can help reduce your total medical and travel security costs, and identify and manage medical and security needs throughout your organisation and employees’ working life.

To learn more, visit www.dutyofcareawards.org.